If you should not be fully satisfied with our products, you have the right to cancel your order by giving written notice to us (by e-mail, or post) at the address given below at any time from placing your order and within 7 days from receipt of the goods*. In such case we will make a full refund to the value of the goods within 30 days from the date of cancellation. On such cancellation, Azure Horizons shall accept such goods only if they are returned to Azure Horizons the same condition as the original delivered goods. Before returning any goods, please contact to us obtain an RMA number. Goods returned without prior authorisation will be rejected.
Goods that you wish to return after 7 days of receipt (and up to 30 days) are subject to a 25% restocking fee. Goods must be in thier original delivered state. We cannot accept returns unless faulty beyond 30 days. Items returned as faulty will be repaired or replaced at our discretion.
All custom build PCs are Servers are exempt from the 7 day return policy and will be subject to a 25% restocking fee should you wish to return them (up to 30 days).
Please address your returns to: Azure Horizons Limited, 15 Barkers Well Gate, Leeds, LS12 5TZ, United Kingdom. *This does not affect your statutory rights.